Let Copilot run ongoing triage on your inbox and calendar

Step 1: Define what "routine" means for your roleOutlook

Write two short lists before turning anything on: email categories safe to auto-triage (newsletters, FYI threads, routine internal updates) and calendar conflicts safe to auto-reschedule (two internal syncs overlapping) versus what should always surface to you first (anything involving an external party, a deadline, or your manager).

Step 2: Turn on agentic triage and calendar managementCopilotOutlook

Enable it to triage emails, reschedule routine conflicts, and surface what matters most, within the boundaries you set in step 1.

Step 3: Review what it's been doing after the first few daysOutlook

Check a sample of its triage decisions and any rescheduling it did — confirm it's correctly distinguishing routine from important rather than guessing wrong on things that mattered.

Step 4: Adjust the boundaries based on what you seeOutlook

Tighten or loosen what it's allowed to handle automatically based on where it got things right or wrong in the review.

Check the work

• A sample of automated triage decisions holds up against what you'd have decided yourself.
• Nothing genuinely important got auto-handled as routine.
• Boundaries were adjusted based on actual review, not left on default settings indefinitely.

Source: Microsoft Tech Community, "Copilot in Outlook: New agentic experiences for email and calendar"