Email and calendar client.
Pricing: Free personal tier at outlook.com; full version included in Microsoft 365 plans.
Have Copilot pull a project brief together from emails, competitive research, and financial records instead of assembling it by hand from five different places.
Build a Copilot Studio agent that prioritizes past-due accounts and coordinates outreach to improve cash-flow recovery.
Stand up a Copilot Studio agent that reads a customer's communication history and drafts messaging tailored to how they actually respond.
Pull Outlook, Teams, OneDrive and SharePoint into one prioritized briefing that gets you ready for a full week of meetings in one pass.
Filter to your time away and ask Copilot to summarize everything that came in, turning a hundred unread emails into a short catch-up read.
Set up a recurring "Monday status report" task that Copilot Cowork runs end-to-end each week instead of someone compiling it by hand.
Let low-priority mail sink to the bottom of a filtered, sorted priority view automatically instead of cluttering your main inbox.
Build a Copilot Studio agent that drafts support responses from your product knowledge base and account history, attaches relevant articles, and routes anything it can't answer to a specialist.
Speed up and standardize service disruption messaging so end users hear about an outage quickly and consistently.
Describe the email you need on your phone and get a ready-to-send draft in Outlook mobile instead of typing it out one-handed.
Verify onboarding checklist completion, then have Copilot Cowork draft the welcome note and first-week schedule unattended.
Turn a Teams meeting transcript into a professional follow-up email with the key points and action items already extracted.
Consolidate recent emails, chats, proposals and support tickets into a one-page brief before a client call.
Run one Copilot Chat prompt to pull every request made of you by email this week, with sender, action and deadline.
Add specific Outlook email threads as references in a Copilot Notebook so project context includes the decisions made over email, not just meetings and files.
Ask Copilot Chat to bucket a pile of unread mail into needs-reply, info-only, and meeting-logistics groups before you start triaging.
Turn on Copilot's agentic inbox and calendar management so routine triage and rescheduling happen continuously instead of in occasional manual sweeps.
Have Copilot draft the interaction log entry from the actual conversation instead of writing it up manually after every call or email.
Coordinate specialized Copilot Studio agents across entity identification, provisioning, welcome sequencing, and engagement monitoring to run onboarding end-to-end.
Have Copilot Cowork pull recent emails, chats, proposals and support tickets into a one-page briefing before a sales call.
Synthesize long reports and email threads into a concise 1-pager.
Have Copilot grade every incoming email as high, normal or low priority with a one-line reason, tuned to your role.
Build a Copilot Studio agent that reviews a deal's interaction history and suggests the most likely path to close.
Draft a grounded response to a customer complaint using their account history instead of a generic apology template.
Churn ticked up and nobody's segmented why yet.
Facilities got a complaint that a meeting room was double-booked this morning.
You have a budget export, a status report, and an email thread — and they disagree.
A launch-readiness thread has ballooned into a dozen replies.
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