Communicate
Beginner·10 min
Assign follow-up tasks directly in PowerPoint comments
Have Copilot assign and notify owners for deck follow-ups directly in comment threads instead of tracking action items in a separate document.
PowerPoint
CopilotUpdated Oct 1, 2026
THE LIBRARY / GOALS
Communicate.
Find business processes and hands-on practice designed to help you communicate more effectively using AI and Microsoft 365.
Workflows
16
Playgrounds
4
Workflows
16 availableCommunicate
Intermediate·35 min
Stand up a benefits and HR self-service chatbot
Build a Copilot Studio agent that answers employee benefits and policy questions directly from HR SharePoint content.
SharePoint
Copilot StudioUpdated Sep 30, 2026
Communicate
Advanced·60 min
Build a personalized customer communications agent
Stand up a Copilot Studio agent that reads a customer's communication history and drafts messaging tailored to how they actually respond.
OutlookUpdated Sep 30, 2026
Communicate
Intermediate·20 min
Clear a return-from-leave inbox backlog fast
Filter to your time away and ask Copilot to summarize everything that came in, turning a hundred unread emails into a short catch-up read.
Updated Sep 30, 2026
Communicate
Beginner·10 min
Auto-demote newsletters and low-value mail
Let low-priority mail sink to the bottom of a filtered, sorted priority view automatically instead of cluttering your main inbox.
Updated Sep 30, 2026
Communicate
Intermediate·25 min
Draft multi-angle social posts checked against brand guidelines
Generate several post variants for a launch with Copilot Cowork and have each one verified against your brand doc before scheduling.
WordUpdated Sep 30, 2026
Communicate
Intermediate·20 min
Draft outage and incident communications fast
Speed up and standardize service disruption messaging so end users hear about an outage quickly and consistently.
Teams
ChatGPT
ClaudeUpdated Sep 30, 2026
Communicate
Beginner·5 min
Draft a mobile email just by describing it to Copilot Chat
Describe the email you need on your phone and get a ready-to-send draft in Outlook mobile instead of typing it out one-handed.
Updated Oct 1, 2026
Communicate
Beginner·15 min
Draft a new-hire welcome email and first-week schedule
Verify onboarding checklist completion, then have Copilot Cowork draft the welcome note and first-week schedule unattended.
Updated Sep 30, 2026
Communicate
Intermediate·15 min
Extract every action item you were asked to take this week
Run one Copilot Chat prompt to pull every request made of you by email this week, with sender, action and deadline.
Updated Sep 30, 2026
Communicate
Intermediate·15 min
Group unread email by type before triaging
Ask Copilot Chat to bucket a pile of unread mail into needs-reply, info-only, and meeting-logistics groups before you start triaging.
Updated Sep 30, 2026
Communicate
Beginner·10 min
Let survey respondents polish feedback in-line
Turn on the in-survey Copilot rephrasing experience so respondents can clarify open-text comments before they submit.
Updated Sep 30, 2026
Communicate
Beginner·12 min
Auto-prioritize your inbox by role-specific rules
Have Copilot grade every incoming email as high, normal or low priority with a one-line reason, tuned to your role.
Updated Sep 30, 2026
Communicate
Beginner·15 min
Draft a response to a customer complaint with Copilot
Draft a grounded response to a customer complaint using their account history instead of a generic apology template.
Updated Oct 1, 2026
Communicate
Beginner·15 min
Translate a slide deck for a new audience with Copilot
Use PowerPoint's built-in translation feature to adapt a deck for a different-language audience instead of rebuilding it from scratch.
Updated Oct 1, 2026
Communicate
Beginner·5 min
Change a meeting recap's language after the fact
Switch a generated meeting recap into a different language for a stakeholder instead of asking someone to re-summarize it manually.
Updated Oct 1, 2026
Playgrounds
4 availableIntermediate·20 min
Draft a customer win-back email
Churn ticked up and nobody's segmented why yet.
Updated Sep 30, 2026
Intermediate·20 min
Draft an incident postmortem timeline
An outage just got resolved and the postmortem is due tomorrow.
Updated Sep 30, 2026
Beginner·15 min
Draft a project status update
Leadership wants a one-paragraph status update before today's raw sync notes get buried.
Updated Sep 30, 2026
Beginner·10 min
Summarize an email thread into action items
A launch-readiness thread has ballooned into a dozen replies.
Updated Sep 30, 2026
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